What is the Wirral Care Record (WCR)?

The Wirral Care Record (WCR) is a new confidential digital care record that is being developed and will include patient health and social care information.


Why do we need a WCR?

Currently, every health and social care organisation holds a different set of patient records. Information in different records may be duplicated or even incomplete. The WCR brings data from different organisations together, so the same information can be viewed. It is a read only record, data can not be edited directly from the WCR. Allowing authorised health and social care professionals to have access to the WCR will improve decision making by care professionals. This will provide patients with safer, more consistent care whether they are in hospital, at a GP surgery or any other place where care is accessed. 


Who owns the WCR?

Each partner organisation which includes; Wirral University Hospital NHS Foundation Trust, Wirral GPs, Wirral Community NHS Trust, Cheshire and Wirral Partnership NHS Foundation Trust, Wirral Clinical Commissioning Group, and Wirral Council each has their own patient records and are solely accountable for their patient data. Each organisation will share and disclose data to each other as part of the WCR, but will still remain responsible for their own patient data. The WCR is simply a way of viewing the information held by these organisations.


Why do Wirral Borough Council need access to my health care records? 

The majority of departments that are part of Wirral Council will not have access to the Wirral Care Record. The Wirral Care Record will only be available to staff in Adult and Children’s Social Services who need access to the Care Record to make sure you have the right support and care. It will NOT be visible or available to other departments in the Council. An example of how the Wirral Care Record may be used by Social Services can be found in the Case Study section. For more information on what services Adult and Children’s Social Care Services provide please visit


Is this the same as ‘’ or the ‘summary care’ record?

No, the Wirral Care Record is a completely separate initiative, led by the Wirral Partner organisations, outlined above. To find out more about the visit To find out more about Summary Care Record visit


If i have opted out of other information sharing schemes do I need to opt out of the WCR?

Yes, if you have opted out of other information sharing schemes such has ‘’ and ‘Summary Care Record’ you will NOT be automatically opted out of the Wirral Care Record. If you wish to opt out of the Wirral Care Record you can do so by visiting or calling 0151 541 5440.


Is this a Wirral only initiative?

Yes, the WCR will only include information from health and social care services located on the Wirral. This means that services in Liverpool and Chester such as; The Royal Liverpool University Hospital, Broadgreen Hospital, Liverpool Walk in Centres or Countess of Chester Hospital will not be able to access the WCR. They will still be able to access the information they need in order to deliver care, but this information will be shared exactly how it is now.